Even the best ANC headphones can develop issues. 以下是 common problems and their solutions.

ANC Seems Weak

If noise canceling has become less effective, check the earcup seal first. Worn or dirty earcups lose their ability to seal against your head. Clean or replace them. Also check that the earcup vents are not blocked by debris.

Ear Pressure Sensation

Some people feel a pressure or vacuum sensation with ANC. This is caused by the anti-noise waves interacting with your eardrum. Reduce the ANC level in the app — many headphones offer adjustable ANC strength. Your ears may also adapt over time with gradual use.

Bluetooth Drops or Stutters

Audio cutting out is often caused by distance or interference. Keep your phone or computer within 10 meters with a clear line of sight. Microwave ovens and Wi-Fi routers can interfere. Delete unused paired devices and update the firmware.

Audio Only From One Side

First, check the audio balance in your phone’s accessibility settings. If that is fine, reset the headphones to factory settings. If the problem persists, it may be a hardware fault requiring manufacturer 支援.

Battery Drains Fast

Lithium-ion batteries degrade after 2-3 years. If your headphones no longer hold a charge, check whether the battery is user-replaceable. For non-replaceable batteries, it may be time to upgrade. Cold temperatures also reduce battery life temporarily.

Most issues have simple fixes. Start with the basics before contacting 支援.